CONCEPT 360 PROPERTY MANAGEMENT
For Tenants
Frequently Asked Questions for Tenants
Frequently Asked Questions for Tenants
When is my rent due?
Rent is due on the first of each month, with a 3 day grace period. If the first falls on a weekend or holiday, rent is not considered late for 3 business days thereafter.
How do I pay my rent?
The most convenient way for our tenants to pay their rent is via their online tenant portal. We also accept cashier’s checks, personal checks or money orders by mail or at the office: 1165 E. San Antonio Drive, Suite H, Long Beach, CA 90807.
How do I request maintenance?
To submit a maintenance request please use your online resident portal. Property Meld.
What happens when my lease is up?
Our office will contact you 60-90 days before your lease expiration and will send you Renewal Offer if applicable.
if you are planning to move at the end of your lease, a 30 day notice to vacate is required.
Are pets allowed?
Pet policies differ from property to property. Please see the rental listing on or website for details specific to your property.
I'm moving out, what do I do?
Please reach out to the office to submit your 30 day notice to vacate.
Please include the following information: Your full name, including any other adults residing in the household, full address, date notice is given, date you are vacating (must be 30 days or more), your forwarding address, new phone number (if applicable). Our office will also need to schedule a move-out inspection with you.